Friday, January 2, 2015

The Everest of Senior Public Service Management

Here’s a perennial dilemma for those who have taken on a managerial role in public service – on the one hand, you can see how effective management can enhance the good public services are meant to deliver to people; on the other hand, you wonder if you want to take on greater management responsibility when the path up the organisational hierarchy is not always the most inviting.

In truth, the ascent is often far from easy, especially if you do not possess the characteristics and dispositions prevalent amongst those who tend to set the agenda from above. What are you going to do? You can either confine yourself to where you are and do what you can within the parameters laid down by others, or you can strengthen your own management capability so there is a better chance that you will be the one leading public service improvement in the years to come.

In partnership with the Civil Service College, I have developed a number of courses for public sector managers who want a more influential role in shaping public policies and services. Have a look at them and see if as part of your organisation’s training and development programme, you can take advantage of any of these courses:

Thriving on Diversity
It is often observed that a glass ceiling hangs over anyone who, because of certain physical characteristics or cultural traits, does not match the profile of the great majority of those at the top of public institutions. Yet the way put forward for getting round that ceiling frequently turns out to be a mere injunction to adopt a similar office persona as the ‘norm’ and behave like the majority. But narrow conformity cannot be a sound basis for inclusion. Instead, we need a genuine alternative that recognises strength in differences – an approach that enables all concerned to thrive on diversity.
Course dates: (22 Jan, 30 April 2015)

Managing Ministerial Expectations
Many courses are concerned with the ideal policy-making process. In reality, the route that goes from a Minister’s request to putting a new policy in place is full of challenges that seldom conform to any theoretical model. To navigate an effective way forward, we need to understand how best to get to know and interact with senior politicians, their advisors and those who work most closely with them.
Course dates: (3 Feb, 5 May 2015)

Succeeding through Collaborative Leadership
Effective leadership is vital in achieving organisational goals. Across the civil service and the public sector generally, it is increasingly essential for leaders to secure objectives through close collaboration with a wide range of internal and external partners, who may make very different and challenging demands. To succeed, we should aim to acquire the skills and approaches for leading top teams and building synergy-maximising partnerships.
Course dates: (3 March, 18 June 2015)

For details, goggle search for: Civil Service College + [name of the course you're interested in]